Contact Cope Salt

Job Summary:
Cope Salt is seeking a dynamic Sales Representative to drive business growth and customer satisfaction. As a Sales Representative, you will play a pivotal role in expanding our market presence and promoting our innovative solutions. This position is responsible for bag salt sales to new and existing customers, customer service, account maintenance and processing customer orders. This position is not remote.

Responsibilities:

• Develop and implement strategic sales plans to achieve sales targets and expand customer base.
• Identify and pursue new business opportunities through proactive prospecting and networking.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Collaborate with the sales team to optimize sales processes and enhance overall performance.
• Services existing accounts, process orders, provides updates to customers, resolving any issues.
• Use CRM to plan each day’s activities and record all activities and communications.
• Resolves customer complaints by investigating problems, developing solutions, implementing, communicating with customer, and follow-up.
• Maintain professional and technical knowledge by learning from co-workers and industry provided sources.
• Contribute to team effort by helping wherever needed.

Essential Duties and Responsibilities

• Processing customer orders placed via phone, email or web request in a timely manner
• Following up with customers who have not ordered recently to determine reason and solicit order
• Calling prospective customers to develop relationship and generate future sales
• Maintain purchase orders with customers by monitoring blanket purchase orders on file and requesting new purchase orders prior to their expiration date.
• Setup and maintain customer accounts.
• Provide backup for other employees as needed.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Works with Integrity and Ethically; Excellent Customer Service and Responsiveness; Meets Commitments; Sets Goals & Objectives; Teamwork; Nurtures Product and Industry Knowledge; Strong Oral, Written Skills; Dependability; Motivation for Sales.

Requirements:

• Proven experience in sales, business development, or related field.
• Ability to multi-task, prioritize, and manage time effectively
• Excellent communication and interpersonal skills for building rapport with clients.
• Ability to maintain and foster customer relationships to maintain current customer base.
• Willingness to make prospecting calls

Note: This job description outlines primary responsibilities and qualifications for the Sales Representative role at The Cope Company Salt. Additional duties may be assigned as needed to support the organization’s objectives.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift

Travel requirement:

• No travel

Experience:

• sales: 1 year (Preferred)

License/Certification:

• Driver’s License (Preferred)

Ability to Commute:

• Lancaster, PA 17601 (Required)

Ability to Relocate:

• Lancaster, PA 17601: Relocate before starting work (Required)

Work Location: In person